Case study · Web & Apps · Live
Booking platform & client portal
End-to-end web + mobile booking, in-portal payments, admin dashboard and customer comms.
- Industry
- Consumer services
- Duration
- 10 weeks
- Outcome
- 85% of bookings are now self-serve
- Status
- Live
StackNext.jsReact NativeStripePostgresResend
The challenge
What we walked into.
Bookings were handled by phone, payments by card terminal, customer records on paper. Growth had stalled because every new location meant doubling phone staff.
The approach
How we built it.
- 01Public booking flow optimised for thumb on phone, not pretty on desktop.
- 02Stripe-backed payments with deposits, refunds and saved cards.
- 03Admin dashboard for floor managers — same data, faster surfaces.
- 04Customer comms (reminders, no-show recovery, follow-ups) baked into the loop.
Outcomes
Numbers from the real rollout.
Self-serve bookings
85%
No-show rate
–34%
Avg. booking time
1m 12s
Locations onboarded
5
More work
Other things we’ve built.
ERP / Logistics
Multi-warehouse inventory & dispatch ERP
Three warehouses, six spreadsheets, one dispatch team — replaced with a single operations layer.
LMS / ComplianceWorkforce compliance & certification portal
Per-role training tracks, expiry alerts and audit-ready exports for a regulated workforce of 300+.
Data MigrationLegacy CRM → modern data platform
Twelve years of overlapping records across three systems, migrated into one source of truth without data loss.
Let's build
Have a system in mind? Let's sketch it together.
Tell us a little about the problem. We'll reply within one working day.
Write directly to Info@corefluxsolutions.com